Privacy Policy

1. Introduction

Outreach Konsults Limited ('we', 'us', or 'our') is committed to protecting the privacy of individuals who visit our website and/or contact us through the forms and channels published on this site.

This Privacy Policy explains what information we may collect, how we use it, how it may be stored, and the rights that visitors and contacts may have in relation to their personal data.

2. Information We May Collect

When you interact with our website or contact us, we may collect the following categories of information:

• Contact information submitted voluntarily through our contact form, including full name, organisation, email address, and phone number.
• Enquiry details including the service category selected and any project description or message that you choose to provide.
• Technical information such as approximate location (country/region from IP), browser type, device information, pages visited, and referral sources — aggregated by analytics tools where enabled.
• Communications between you and our team, including any follow-up email or telephone correspondence arising from an enquiry.

3. Purpose for Processing Information

Personal information submitted to us is used only for the purposes for which it was provided, including:

• Responding to enquiries and business communications.
• Assessing project suitability and preparing proposals.
• Internal record-keeping relating to enquiries and client relationships.
• Where separately consented, sending occasional newsletters or company updates.
• Website and service improvement through aggregated analytics data.
• Complying with any applicable legal, regulatory, or tax obligations.

4. Storage and Retention

Enquiry data and correspondence may be stored in secure email systems, a customer relationship management system, and/or secure document storage systems.

We will retain personal information only for as long as is reasonably necessary for the purposes outlined in this policy, or as required by applicable law. Records relating to live or prospective assignments may be retained for a reasonable period after conclusion of the assignment to support continuity, follow-up, and reference purposes.

5. Data Sharing and Disclosure

We do not sell, rent, or trade personal information. Personal data may be shared only in the following limited circumstances:

• With trusted professional advisers acting on our behalf and bound by appropriate confidentiality obligations.
• Where required by law, court order, or binding regulatory request.
• Where it is necessary to protect the rights, property, or safety of Outreach Konsults Limited, our staff, our clients, or the public.

6. Analytics and Third-Party Services

The website may integrate with analytics services such as Google Analytics 4 or Plausible to help us understand how visitors use the site. Where such services are enabled, they may place cookies or similar technologies in accordance with their own privacy policies. Cookie-consent controls can be configured before launch.

7. Your Rights

Depending on applicable jurisdiction, you may have the right to:

• Request access to personal data held about you.
• Request correction of inaccurate or incomplete information.
• Request erasure of your personal data, where lawful.
• Object to or restrict certain kinds of processing.
• Request data portability where technically feasible.
• Withdraw any consent previously provided for marketing communications.

8. Contact Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the published corporate contact channels on the Contact page of this website.

Requests will be acknowledged and responded to within a reasonable timeframe in accordance with applicable law.